Process

1. Assess Program Needs and Solutions

  • Understand the client
  • Review plan design
  • Analyze existing contracts
  • Evaluate alternative plan design options
  • Determine Solutions
  • Develop plans and objectives
2. Marketing and Obtaining Proposals:

  • Draft and submit any RFPs
  • Analyze vendor responses
  • Fair and equitable price negotiations
  • Evaluate alternate options
  • Provide contract comparisons
  • Perform premium analysis
  • Produce easy-to-follow proposals
———— 3. Implement Programs

  • Benefit and contract comparisons
  • Negotiate Rate Guarantees
  • Review all documents and contracts
  • Conduct an implementation meeting
  • Coordinate booklets, SPDs, and ID cards
  • Employee communications
  • Conduct enrollment meetings
  • Design announcement letters and benefit summaries

4. Ongoing Service

  • Monthly service calls
  • Satisfy ongoing service needs
  • Employer advocate
  • Evaluate and recommend future strategies
  • Educate customer on new legislation and products
  • Act as a liaison between the client and insurance provider
  • Negotiate renewals
  • Review employee benefits objectives annually